Privacy Notice - Online Survey

The University of Oxford has contracted an experienced survey provider – People Insight – to carry out the Staff Experience Survey on our behalf. The University of Oxford is the ‘data controller’ for the personal data collected and used in the survey. The University and Oxford Saïd Business School Limited (OSBSL) are the joint Data controllers for OSBSL staff. This means that we decide how to use it and are responsible for looking after it in accordance with the UK GDPR and the Data Protection Act 2018. People Insight will act as the ‘data processor’ on our behalf. 

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On 31 March 2025, University-employed staff and OSBSL staff will receive a personal email from People Insight to their University email address, to invite them to voluntarily participate in the University’s Staff Experience Survey 2025. 

To create the circumstances to enable this to happen People Insight will be provided, securely, a file of personal data so that they can categorise staff accurately, create an accurate ‘organogram ’ of the University and attribute staff appropriately. This includes employee Personnel Number, first and last name and email address.  

Job-related data for each member of staff is also provided, related to the staff contract, this includes; appointment ID; location details (e.g. division/department); classification and description (e.g. Academic); pay grade (e.g. Grade 7); job title (e.g. Professor); job code; major job role (e.g. Academic or Researcher, Professional & Management or Support & Technical); a label to distinguish clinical from non-clinical roles based on pay grade; pay grades for groupings; and flags to identify contracts classified as technicians or invigilators. This data allows People Insight to accurately validate and ensure the quality of the provided data, identifying any discrepancies or gaps to the University, to address promptly. No sensitive (special category) data is shared with People Insight.

Personal data is processed in the University’s legitimate interests because understanding staff experiences and feelings about working at the University can inform decisions taken to improve these experiences, and ultimately institutional performance. 

The survey feedback will be analysed by different demographics and will inform departmental and Divisional activities, and also University-wide programmes. These may include our institutional Athena SWAN and Race Equality Charter awards; the Concordat to support the Career Development of Researchers; the EDI Strategic Plan; our work to strengthen LGBTQ+ inclusion; Thriving at Oxford (wellbeing), EveryDaySafe (Health and Safety), Pay and Conditions and contribute to the continuous development of our research culture as we work towards REF 2029.

Staff are invited to voluntarily provide additional job-related and demographic data, some of which includes ‘special category’ or sensitive data on ethnicity, religion or belief, gender reassignment, sexual orientation, disability, mental health and stress. We will process this data only because you have given us your explicit consent to do so and for the purposes of identifying or keeping under review the existence or absence of equality of opportunity or treatment between groups of people with a view to enabling such equality to be promoted or maintained. 

There are also seven open comments questions. All questions are optional.

We will only use your data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another related reason and that reason is compatible with the original purpose. If we need to use your data for an unrelated purpose, we will first seek your consent.

  • No one at the University is involved in collecting responses to the survey
  • People Insight will process your response and upload it to the reporting dashboard
  • No results will be reported for groups smaller than five
  • People Insight will redact any comments that clearly identify individuals 
  • Access to the dashboard will be restricted to University and OSBSL staff with a work-related need. Oxford University Department dashboard users (staff) will have access to the data for their own department plus, in some cases, that of closely related departments. 
  • Dashboard users will also be able to see the overall Oxford University results. These high-level results will be anonymised. They will include all departments of Oxford University and OSBSL
  • A small number of ‘super users’ will have access to institutional data, which includes all University departments and OSBSL results. OSBSL dashboard users (staff) will have access to the data for their own department plus that of closely related (SBS) departments. They will also be able to see the overall Oxford University results.
  • All dashboard users must comply with the Staff Privacy Policy and UK data protection law.

 

Free text comments: please do not identify yourself or others in your comments. We may not be able to guarantee your anonymity if something you say in a comment is recognisably unique to you, however, everyone with access to the dashboard is required to protect your confidentiality. We will only break confidentiality, in the rare event that we are required to do so by law, eg, in response to a valid police request or binding court order. 

 

People Insight is carrying out the survey under a contract for the supply of services. They are required to take appropriate security measures to protect your data in line with our policies. We permit them to process your data only for specified purposes and in accordance with our instructions. We do not allow them to use your data for their own purposes.
 
Only the Project Manager and Project Support team at People Insight have access to individual response data. People Insight may refer any comments they are unsure about to the Survey Controller in the Equality and Diversity Unit for further redaction.

People Insight will retain your personal data in electronic format for up to six years to allow comparisons to be made between the results of two or more surveys. After six years, your personal data will be deleted in accordance with our instructions. 

The survey data will be stored on People Insight’s secure electronic network. People Insight is accredited with Cyber Essentials, ISO9001:2015 and ISO27001.

People Insight store and use your data in electronic format on their secure UK network. People Insight will collect survey data via their proprietary secure platform hosted in the UK. 

You have various rights including the right to withdraw your consent to the processing of your personal data while the survey is open. In this case, we will stop the processing as soon as possible. This will not affect the lawfulness of any processing carried out before your withdrawal of consent. It will not be possible to withdraw your consent after the survey closes on 25th April. However, if you have completed the survey, you can ask People Insight to delete your response and issue you with a new email link if you want to take it again. Please email support@peopleinsight.co.uk to request that your survey link is reset and resent to you. 

Further information on your rights in relation to your personal data is available on the University website

If you wish to raise any queries or concerns about our use of your data, please contact the Survey Controller at: equality@admin.ox.ac.uk.

Alternatively, you can contact the University’s Information Compliance Team at: data.protection@admin.ox.ac.uk